Are you planning to travel with Frontier Airlines from the heart of the Midwest? Knowing where the Frontier Airlines Office in Kansas is located—and what services it provides—can make your trip easier, smoother, and more cost-effective. Whether you're booking a new flight, adjusting your itinerary, or needing in-person support, this guide outlines everything you need to know about Frontier Airlines' operations in Kansas.
Frontier Airlines is a leading ultra-low-cost carrier (ULCC) in the United States, known for its budget-friendly fares, flexible travel options, and expansive domestic network. Its presence in Kansas plays a critical role in helping travelers connect to major cities across the U.S. and beyond.
? Frontier Airlines Office in Kansas – Where to Go
Although Frontier Airlines does not have a standalone sales office in downtown Kansas, its main customer service location is operated through the airport ticket counter at Kansas City International Airport (MCI)—the primary airport serving eastern Kansas and the Kansas City metro area.
Frontier Airlines Kansas Office Address:
Kansas City International Airport (MCI)
Terminal – Frontier Airlines Ticket Counter
1 International Square
Kansas City, MO 64153
(Serving Kansas and Missouri residents)
This is the main point of in-person support for Frontier passengers in Kansas.
? Frontier Airlines Office Hours in Kansas
The Frontier Airlines counter at Kansas City International Airport operates according to scheduled flight times.
Opens: 2 hours before the first scheduled departure
Closes: 45 minutes before the final departure of the day
Note: It’s recommended to arrive early for in-person assistance, especially during holidays or peak hours.
✈️ Popular Frontier Airlines Routes from Kansas
Frontier Airlines offers direct flights from Kansas City International Airport (MCI) to several popular destinations, including:
Denver, Colorado (DEN)
Orlando, Florida (MCO)
Las Vegas, Nevada (LAS)
Phoenix, Arizona (PHX)
Atlanta, Georgia (ATL)
Cancún, Mexico (CUN) – seasonal or limited schedule
These routes are ideal for budget-conscious travelers, families, and business passengers alike.
? Services Available at the Frontier Airlines Office in Kansas
At the Frontier Airlines Office in Kansas, passengers can receive assistance with a wide range of travel-related services, including:
✅ Flight Reservations
Booking one-way, round-trip, or multi-destination itineraries
Help with promotional fares and add-ons
Group travel bookings for families or corporate teams
✅ Flight Changes and Cancellations
Rescheduling due to personal or weather-related reasons
Cancellation policies and refunds
Rebooking with travel credit
✅ Check-In and Boarding Support
Manual check-in for travelers needing assistance
Mobile and kiosk check-in guidance
Boarding pass reprinting and gate updates
✅ Baggage Assistance
Baggage fee clarification and pre-purchase
Oversized luggage and special equipment
Lost or delayed baggage claims
✅ Special Services
Support for unaccompanied minors
Accessibility services for passengers with disabilities
Pet travel policies and documentation support
? How to Reach Frontier Airlines Office at Kansas City Airport
From Topeka, Lawrence, or Overland Park:
Take I-70 or I-435 to Cookingham Drive, then follow signs to MCI
By Public Transport:
RideKC buses offer limited service to MCI—check local schedules
By Taxi or Rideshare:
Uber, Lyft, and taxis are available throughout Kansas and drop directly at the terminal
Parking:
Both short-term and long-term parking options are available at the airport
? Why Choose the Frontier Airlines Office in Kansas?
Visiting the Frontier Airlines Kansas office in person is beneficial for:
Last-minute ticket purchases or modifications
Personalized service for families, seniors, or first-time travelers
Help with documentation or special requirements
Travel disruptions, such as delays or cancellations
While Frontier promotes online and self-service options, in-person assistance can be critical in emergencies or for more complex itineraries.
? Travel Tips from the Frontier Kansas Office Team
Arrive at the airport 2–3 hours early, especially if checking bags
Check-in online to avoid counter fees
Review baggage policy – Frontier charges separately for carry-on and checked luggage
Download the Frontier mobile app for up-to-date flight info and boarding passes
Join the Discount Den® for exclusive access to lower fares and bundled offers
FAQs – Frontier Airlines Office in Kansas
Can I buy tickets in person at the Kansas airport office?
Yes, and in many cases, this helps avoid certain online booking fees.
Is Frontier Airlines service available in cities other than Kansas City?
While Frontier mainly operates out of MCI, passengers from Wichita and other parts of Kansas may also book Frontier flights departing from nearby airports.
Does the Kansas office help with baggage claims?
Yes, baggage services are available at the airport counter, including claim assistance and delayed baggage tracking.
Conclusion
The Frontier Airlines Office in Kansas, located at Kansas City International Airport (MCI), is a vital resource for passengers seeking budget-friendly flights, in-person service, and flight management support. Whether you're flying for business, leisure, or family purposes, Frontier Airlines ensures a cost-effective and flexible travel experience.