Why Should You Integrate Text Message Capabilities into the Top Salesforce Platform?

With its main emphasis on centralizing data, continuous process optimization, and productivity enhancement, Salesforce no longer allows stand-alone management of communication functions. Organizational scalability demands proper analysis of real-time communication relationships with workflow intelligence, specifically regarding Salesforce text messaging capabilities.

https://360smsapp.com/blog/salesforce-sms/

Salesforce Texting.pdf